Looking to get a job with Ogram?
Completing this course not only enhances your skills but also significantly increases your chances of getting hired by our clients:
Priority Tag
Upon successful completion of this course, the priority tag will be assigned to your Ogram account
Skills Boost
Our course will allow you to unlock the highest skill rating, helping your profile to stand out
Welcome to our exclusive Waiter Training Program!
Join us for a unique learning experience that sets new standards in hospitality, just as Ogram Academy is known for. This course is all about elevating your skills, whether you're new to waiting or already a pro.
Who is This Course For?
Whether you're just starting in the world of hospitality or are a seasoned professional aiming to refine your skills, this course is designed to accompany you on every minute of the guest's journey—from the moment they step into our restaurant until they bid farewell. We understand that each touchpoint is an opportunity to leave a positive impact, and we're here to guide you through every aspect of being a top-notch waiter.
Course Objectives
Learn Ogram's Way
Understand the key principles that make Ogram's service stand out
Get Certified
Completing this course will significantly increase your chances of being hired by us
Practical Insights
Learn how to use these skills in different dining settings
Make Dining Special
Find out how to create dining experiences that guests will remember.
Grow Your Career
Equip yourself with skills that will help you move forward in your career.
Develop Your Skills
Get to grips with everything from how you present yourself to managing tables and interacting with guests
Example Curriculum
- 1. Grooming standards (4:38)
- Quiz 1. Grooming standards
- 2. Prepare the restaurant for the service (1:38)
- Quiz 2. Prepare the restaurant for the service
- 3. Prepare the condiments (7:07)
- Quiz 3. Prepare the condiments
- 4. Prepare the mes-en-place (1:56)
- Quiz 4. Prepare the mes-en-place
- 5. Polishing cutlery (3:20)
- Quiz 5. Polishing cutlery
- 6. Polishing glasses (2:35)
- Quiz 6. Polishing glasses
- 7. Folding napkins and handling napkins (1:59)
- Quiz 7. Folding Napkins
- 8. Set up the side station (1:05)
- Quiz 8. Set up the side station
- 9. Caring the service tray (2:03)
- Quiz 9. Carrying the service tray
- 10. Set-up the table (1:53)
- Quiz 10. Table set-up
- 11. Ready to receive your guests. Greet, Lead, Seat (1:12)
- Quiz 11. Ready to receive your guests. Greet, Lead, Seat
- 12. Welcome the guests at the table - Get their experience started (3:54)
- Quiz 12. Greet the guest at the table
- 13. Presenting the menu (1:05)
- Quiz 13. Present the menu
- 14. Serving water (1:24)
- Quiz 14. Serving water
- 15. Take the drinks order (3:26)
- Quiz 15. Take the drinks order
- 16. Taking the food order (2:12)
- Quiz 16. Take food order
- 17. Give recommendations (2:46)
- Quiz 17. Give recommendations
- 18. Serving the drinks and building the atmosphere (1:51)
- Quiz 18. Serving drinks
- 19. Serving the first dishes/ bread (1:44)
- Quiz 19. Serving the bread
- 20. Clearing the empty dishes and preparing for the main course (1:58)
- Quiz 20. Clearing the empty dishes and preparing for next course
- 21. Delivering the main course - the star of the meal experience (2:03)
- Quiz 21. Delivering the main course
- 22. Check guest satisfaction (1:35)
- Quiz 22. Check guest satisfaction
- 23. Instant follow up selling more drinks (1:19)
- Quiz 23. Instant follow up selling more drinks
- 24. Make sure the manager passes and touches my tables (1:39)
- Quiz 24. Make sure the manager passes and touches my tables
- 25. Brining the dessert menu and selling desserts and coffee (1:24)
- Quiz 25. Brining the dessert menu and selling desserts and coffee
- 26. Serving the Coffee and desserts (1:26)
- Quiz 26. Serving the Coffee and desserts
- 27. Awaiting the guests' request for the check or anything else (2:14)
- Quiz 27. The bill and goodbye
- 28. Clearing the table, checking for left items and resetting (2:07)
- Quiz 28. Clearing the table, checking for left items and resetting
- 29. Closing duties of a waiter (2:02)
- Quiz 29. Closing duties of a waiter
- Final Quiz
Secure your future in hospitality!
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